Terms of service

TERMS OF SERVICE

Last Updated: July 20, 2026

Welcome to Basic of Elements. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from our online store. By visiting our website or purchasing from us, you agree to be bound by these Terms.

1. ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products or services for any illegal or unauthorized purpose. You must not transmit viruses, malware, or any code that could harm or interfere with the operation of our website.

2. PRODUCTS AND SERVICES

Basic of Elements offers apparel, accessories, backpacks, and other lifestyle products. We make every effort to display product colors, images, descriptions, and details as accurately as possible. However, colors may appear differently depending on your device or screen settings.

Some products may be produced or fulfilled by third-party production partners. Product availability, styles, colors, and sizes may change without notice.

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction where permitted by law.

3. PRICING AND PAYMENTS

All prices displayed on our website are subject to change without notice. We reserve the right to correct pricing errors, product information, or other inaccuracies.

Payment must be successfully processed before an order can be fulfilled. Applicable taxes and shipping charges will be displayed during checkout when required.

4. ORDER ACCEPTANCE AND CANCELLATIONS

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, product availability, or incorrect order information.

If we cancel an order after payment has been processed, we will issue an appropriate refund to the original payment method.

Because some of our products may be made or printed specifically for each order, cancellation requests should be submitted as soon as possible. Once an order has entered production or has been shipped, cancellation may no longer be possible.

5. SHIPPING AND DELIVERY

Shipping and delivery estimates provided on our website are estimates and are not guaranteed unless specifically stated otherwise.

Basic of Elements is not responsible for delays caused by shipping carriers, customs processing, weather conditions, incorrect addresses provided by customers, or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address at checkout. Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.

International customers may be responsible for customs duties, import taxes, VAT, or other fees imposed by their country.

6. RETURNS, REFUNDS, AND EXCHANGES

Returns, refunds, and exchanges are governed by our Return and Refund Policy. Customers should review that policy before making a purchase.

Items must meet the eligibility requirements stated in our Return and Refund Policy to qualify for a return or exchange.

Personalized, customized, made-to-order, or final-sale items may not be eligible for return unless they arrive damaged, defective, or incorrect, subject to applicable consumer protection laws.

7. PRODUCT SIZING

Customers are responsible for reviewing the applicable size chart before placing an order. Sizing may vary between different products, manufacturers, or production partners.

If you have questions about sizing, we recommend contacting us before placing your order.

8. ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information on our website is accurate and current. However, occasional typographical errors, inaccuracies, or omissions may occur regarding product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct errors and update information as permitted by applicable law.

9. THIRD-PARTY SERVICES

Our store may use services provided by third parties, including payment processors, shipping carriers, production partners, and other service providers.

Your use of certain third-party services may be subject to additional terms and policies established by those providers.

10. INTELLECTUAL PROPERTY

Unless otherwise stated, the content on the Basic of Elements website, including original designs, graphics, logos, photographs, text, and branding, is owned by or licensed to Basic of Elements and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, sell, or commercially exploit our original content or designs without prior written permission.

11. PROHIBITED USES

You may not use our website or its content for unlawful purposes; to violate intellectual property rights; to submit false or misleading information; to transmit malicious code; to collect personal information about others without authorization; or to interfere with the security or operation of our website.

12. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, our website and services are provided on an “as available” basis. We do not guarantee that access to our website will always be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded under applicable law.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Basic of Elements and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, or consequential damages resulting from your use of our website or products.

This limitation does not apply where liability cannot legally be limited or excluded.

14. PRIVACY

Your submission of personal information through our store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect personal information.

15. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service from time to time. Changes will become effective when the updated Terms are posted on our website, unless otherwise required by law.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

16. GOVERNING LAW

These Terms will be governed by and interpreted in accordance with the laws applicable to our business and customers, without limiting any mandatory consumer protection rights that may apply based on a customer's location.