Shipping policy

Shipping Policy

Thank you for shopping with Basic of Elements! We’re committed to providing a smooth and reliable shopping experience. Please review our shipping information below.

Order Processing

All orders are processed within 2–5 business days. Processing times may be longer during holidays, sales, or periods of high order volume.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Estimated Shipping Times

United States: Approximately 3–7 business days after processing.
International Orders: Approximately 6–21 business days after processing.

Please note that these are estimated delivery times. Shipping delays caused by carriers, customs, weather, or other circumstances outside our control may occasionally occur.

Production & Fulfillment

Some of our products are made or printed especially for you. To provide faster and more efficient delivery, orders may be fulfilled by our production partners located in the United States or Europe, depending on the product and your delivery location.

If your order contains multiple items, they may be shipped separately and arrive in different packages.

International Orders

International customers are responsible for any applicable customs duties, import taxes, VAT, or other fees required by their country. These charges are not included in the product price or shipping cost unless otherwise stated at checkout.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your purchase. If you notice an error, contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will do our best to assist you and work with the shipping carrier to help resolve the issue.

Basic of Elements is not responsible for delays caused by shipping carriers, customs processing, severe weather, or other circumstances beyond our control.