Legal notice

LEGAL NOTICE

Basic of Elements

This website and online store are operated by Basic of Elements. Throughout the site, the terms “we,” “us,” and “our” refer to Basic of Elements.

By accessing this website or purchasing products from our store, including backpacks, bags, and related merchandise, you agree to be bound by our store policies, terms, and conditions.

Product Information

We make reasonable efforts to ensure that all product descriptions, photographs, colors, dimensions, and other information displayed on our website are accurate. However, actual product colors and appearance may vary slightly due to screen settings, manufacturing processes, printing variations, or other factors.

Orders and Purchases

Customers are responsible for reviewing all product details, sizes, specifications, shipping information, and delivery addresses before completing a purchase. We reserve the right to cancel or refuse an order when necessary, including in cases involving suspected fraud, pricing errors, product availability, or incorrect information.

Customer Complaints and Disputes

We take customer concerns seriously and encourage customers to contact Basic of Elements directly regarding any problem with an order. We will make reasonable efforts to review and resolve legitimate complaints in accordance with our published store policies and applicable law.

Any claim concerning a damaged, defective, incorrect, or missing product should be reported promptly and should include relevant information and supporting documentation, such as the order number and photographs when applicable.

Submitting a complaint does not automatically entitle a customer to a refund, replacement, or other compensation. Each request will be reviewed based on the circumstances, our applicable store policies, and any rights provided to the customer under applicable law.

Returns and Refunds

Returns, exchanges, cancellations, and refunds are subject to the Return and Refund Policy published on our website. Nothing in this Legal Notice is intended to limit any consumer rights that cannot legally be waived or restricted under applicable law.

Intellectual Property

Unless otherwise stated, the content of this website, including original designs, graphics, logos, photographs, product descriptions, and branding owned by Basic of Elements, may not be copied, reproduced, distributed, or used for commercial purposes without authorization, except as permitted by applicable law.

Limitation of Liability

To the fullest extent permitted by applicable law, Basic of Elements will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or our products. This provision does not exclude or limit liability that cannot legally be excluded or limited.

Third-Party Services

Our store may use third-party providers for services such as website hosting, payment processing, product fulfillment, and shipping. Basic of Elements is not responsible for delays or disruptions caused by third parties or circumstances outside our reasonable control, except where responsibility is required by applicable law.

Changes to This Notice

Basic of Elements reserves the right to update or modify this Legal Notice at any time. Changes will become effective when the revised notice is posted on our website, unless otherwise required by law.

Contact

Customers with questions, complaints, or concerns regarding an order are encouraged to contact Basic of Elements through the contact information provided on our website.

Last Updated: July 20, 2026